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We are highly effective in exposing misrepresentation, unethical franchise management and failure to provide support.

Franchise Problems – Resolved.

Helping a franchisee to win a legal action brought by the franchisor.

Our client was locked into an animal care franchise. The franchisor provided no support or value to the relationship but was dictatorial and over-controlling. We identified valid reasons that enabled our client to terminate. The franchisor refused to accept the situation and started a legal action, claiming damages. We drafted a compelling defence that the judge accepted and dismissed the case.

Our client said.

I am delighted with this wonderful result, thank you so much, especially after a year of waiting.

Helping a franchisee with health difficulties to leave a franchise without any financial penalty

Our client was the franchisee of a coffee and sandwich van franchise. Health issues made the operation of the business increasingly difficult. The franchisor was unsympathetic and insisted that our client continued. We found legal reasons to justify ceasing to trade, that the franchisor reluctantly had to accept.

Our client said.

Well done, I’m finally free! Thank goodness I found you.

We enabled our client to terminate an children’s activity franchisee

Our client was trapped in a hopelessly loss-making children’s activity franchise in which the franchisor had knowingly misrepresented the profitability. There was a high franchisee failure rate, but the franchisor continued to issue fictitious profit projections. When the franchisees failed, they were forced to pay even more money to leave. We identified and exposed the wrongdoing, enabling our client to terminate early.

Our client said

I’m so relieved to be free from this nightmare. 

Successfully supporting a client in a mediation with the franchisor

Our client, who is a single mother, was the victim of intimidation and harassment by the franchisor. This made the franchise relationship untenable. We enabled her to terminate but the franchisor commenced a legal action. We defended and counterclaimed. A mediation was suggested which was concluded with the franchisor paying our client almost all of her counterclaim

Our client said

Nobody believed me except you. Now I’m totally vindicated.  

We Get Results For Our Clients:

Resolved a Costly Situation I Thought Was Impossible

Tony was brilliant from start to finish. I found myself in a pretty tough spot and couldn’t see a way out without paying ridiculous money. It was clear from the beginning that Tony was extremely knowledgeable and experienced in the franchise world. He was also very reassuring with his words. Within a few months my situation had been resolved and I’ll be forever grateful for that

Helped Me Exit a Misleading Franchise and Recover Money

After buying a franchise business I soon found that the franchisor had overexaggerated the potential client numbers and profitability of the business. Less than a year later I started sinking and had to stop trading. When looking for a professional advice, I found Franchise Problem Solutions. Tony helped me to exit the franchise agreement and get some of my investment money back. He was always just a phone call away and I’m very grateful for his guidance, support and reassurance during this stressful dispute with the franchisor

Breaking Free from a Franchise That Wouldn’t Let Go

Tony helped us getting out of a franchising which didn’t want to let us go. He helped us dotting down all details of defence in case we ended up in court. He was always available to talk and reassure us as the situation was new to us. Bottom line we are now free and operating indipendently.

Services We Offer

Results

Facing challenges in your franchise? Get expert advice and support to protect your investment and resolve disputes.

Recent Cases

Case studies from our previous clients demonstrate our ability to succeed in finding a suitable conclulsion for franchisees

Mediation

Resolve franchise conflicts quickly and fairly with professional mediation, saving time and legal costs.

Franchise Health Check

Stay in control of your investment with a full review of your franchise’s structure, contracts, and performance.

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Chris Woodall profile picture
Chris Woodall
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We can very highly recommend this company. Tony was superb in his professionalism and knowledge of franchises. He immediately put us at ease in our very difficult situation and assured us of our rights. With his support and advice behind us, we were able to exit a very unpleasant experience with a franchisor. Thank you so much!!
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Chris Mc profile picture
Chris Mc
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I approached Tony for advice around my unprofitable franchise when the franchisor stated they would pursue damages if I exited the agreement. Tony’s expertise and knowledge of franchising was invaluable and I was able to exit without penalty thanks to him. Tony’s support and guidance made the process a whole lot less stressful and I would recommend him to anyone who needs advice with a franchising problem.
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Hannah Benn profile picture
Hannah Benn
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I cannot recommend Tony highly enough. He guided me through my dispute with the most incredible knowledge and sympathy. His franchise knowledge is outstanding and i don't know what i would have done without him.
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Andy Cromar profile picture
Andy Cromar
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Tony gave a very informative view of my questions to him. We were on same line of thinking, which was very reassuring.
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D A profile picture
D A
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After buying a franchise business I soon found that the franchisor had overexaggerated the potential client numbers and profitability of the business. Less than a year later I started sinking and had to stop trading. When looking for a professional advice, I found Franchise Problem Solutions. Tony helped me to exit the franchise agreement and get some of my investment money back. He was always just a phone call away and I’m very grateful for his guidance, support and reassurance during this stressful dispute with the franchisor. Thank you, Tony.
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Steve Lydiatt profile picture
Steve Lydiatt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tony's advice was invaluable, going above and beyond to provide assistance. I would not hesitate to recommend his services.
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Oliver Bowman profile picture
Oliver Bowman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tony was brilliant from start to finish. I found myself in a pretty tough spot and couldn't see a way out without paying ridiculous money. It was clear from the beginning that Tony was extremely knowledgeable and experienced in the franchise world. He was also very reassuring with his words. Within a few months my situation had been resolved and I'll be forever grateful for that. Thanks again, Tony!
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Sukhi Dhillon profile picture
Sukhi Dhillon
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tony provided me with excellent support and advice through a very testing time. His knowledge, experience, and humor gave me the confidence I needed to successfully go through separating from the Franchisor. Very highly recommended - Thank-you Tony!
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Vicky Melling profile picture
Vicky Melling
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I had a terrible time with a franchise I got involved with and after speaking with different solicitors that seemed quite robotic, I spoke with Tony. He was knowledgeable, supportive, gave suggestions, direction and so forth but most importantly he told me not to worry. That personal touch meant more to me than anything else, I felt like it was ok to cry! What a relief from that first call! From here, I knew that Tony was the person to help me and he did just that! He took my case on and explained everything - each step needed, what would happen and why and the likely outcome - he was correct with everything! He gave amazing advice, and got me through such a difficult time. He was always available and always answered any questions I had. When you have nothing but worry and Tony says to you don't worry! It will be ok... it makes it so much easier to deal with. I ended up winning the case! I can't thank Tony enough for everything he has done from start to finish. I hope I will never have to use him again but he will be the first and only person I would contact if I needed help. I would highly recommend! Thank you so much! So much!
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David warren profile picture
David warren
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Had a franchise dispute and after speaking to many solicitorsI found out they wouldn't really touch it as there fees would be too high. Came across Tony at Franchise Problem Solutions and he was more than happy to help me out. After a few conversations about my case he prepared my defence for me at a fraction of the price of what solicitors were wanting to charge. A lovely genuine guy who tells you how it is and what he'll do to help you. After my defence was entered the Franchise dropped their case. Would highly recommend Tony to anyone with any Franchise problems. Thanks again Tony, great work my friend.
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