Many people who start their own business, especially if it is a new concept, dream of turning it into a franchise. They have devised a successful formula and want to grow by opening more branches. There are two ways to do this; recruit a management team and start...

Very few franchisors manage to avoid occasional disputes with one or more of their franchisees. The causes can range from the franchisee’s non-compliance with the franchise model, the under-declaration of sales or damaging the reputation of the brand through poor...

Don’t let the situation get personal Don’t ‘go legal’ unless it is unavoidable. Give the opposing party a perceived benefit Let’s take these one at a time. It is all too easy to let personalities get in the way of resolving a problem. It happens all the time and it...

Most people want a reasonable work-life balance and very few remain passionately focused on building their business for their entire working life. How this applies when selecting a franchise is simple. If a franchisee joins a brand while the passion and drive of...

Disputes with franchisors generally fall into either of two categories. The first is misrepresentation which is a common problem in the franchise sector. Over the years there have been many legal actions against franchisors for making false or exaggerated claims in...

The Covid 19 crisis and resulting lockdown has created a very difficult trading environment for most businesses. In theory, the situation should be less severe for franchisees because they benefit from the support of their franchisor. Sadly that isn’t always the...