Whether you're at the start of your journey, years in or terminating a contract...
We’re here to help you, every step of the way.
ARE YOU A FRANCHISEE WITH A PROBLEM?
Your franchisor may appear to be in a strong position but this is seldom the case. After three decades of operating a nationwide franchised network and collectively nearly fifty years in the industry, some of which was as a franchisee, we know where franchisors are most vulnerable and how to expose bad practice. Bad franchisors usually make mistakes which we know how to identify and exploit.
Our advice will vary, depending on your desired outcome. You may want to recover your initial investment, be released from the franchise and start your own similar business. You may prefer to bring about a change in the behaviour of your franchisor and remain in the business.
Our initial discussion is completely free of charge, entirely confidential and without any obligation. Our charging rates are much less than those of solicitors and we usually achieve results more quickly.
If your objective is to improve your situation and remain with the franchise our non-legal approach is far less contentious.
Some franchises are excellent and their franchisees are profitable and contented, others are mediocre and a few are terrible. Many of the franchisees who are locked into these bad franchises are frustrated, unhappy and unprofitable.
The causes include miss-selling the franchise, bad management and unethical methods. This is stressful for both the franchisees and their families. If you think that any of this applies to you we can almost certainly help to remedy the situation.
Common problems that franchisees face and how to resolve them
Misrepresentation at the recruitment stage
Territory errors
Failure by the franchisor to provide adequate training
Failure to provide sufficient support
Failure to comply with the franchise agreement
Refusal to renew
Undisclosed supplier kick-backs for the franchisor
Firstly, what not to do.
Don’t share your grievances with other franchisees.
We offer this advice because if a franchisor is faced with a number of disgruntled franchisees and a possible group legal action he, she or they will almost certainly seek legal advice. The opportunity to negotiate the best outcome may then be lost.
What to do
Preserve the franchise prospectus, recruitment documentation, financial projections, advertisements and any notes that you made at the initial meeting.
Draw up a time-line of events from the point when you applied for the franchise until you became aware of the problem.
Contact us for an initial free consultation. There is almost certainly much that we can do to help you.
“I just want to express my thanks for a job well done. After many months of hassle with ******** and making no progress, I was recommended to contact you. You quickly spotted the solution that had been there unnoticed all along. Sorted!
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